In the inventory management system, a company’s operations are divided into two separate yet equally important groups: inventory management, which keeps a company’s inventory balanced; and order management, which keeps products coming in and out of the warehouse efficiently. These are their stories.
So, what have we got here? Looks like a breakdown of law and order management. This victim is suffering from shock. I don’t know if it’s gonna make it; it’s lost most of its blood.
We’ve already rounded up the usual suspects for this crime: Poor inventory management, lack of inventory controls. But the one I suspect the most is bad order management.
The victim is a 40-year-old company. It’s been suffering from poor health for years, but none of its neighbors noticed any signs of distress until just recently. According to the doctor’s report, this company has been bleeding inventory and revenue for years.
So, what do you have to say for yourself, order management? What was your role in this whole sordid affair? Got nothing to say? All right, I guess the lawyers will see you in court.
Ladies and gentleman of the jury, in the course of this trial we have conclusively proved that through the negligence of substandard order management, this company was seriously harmed. Packages were delivered late or sometimes to the incorrect address. We even had several cases of incorrect products being sent to the correct address. Customers became unhappy and went to more reliable competitors.
If order management software had been used, orders would have been received and then products would have been picked, packed and shipped to customers in an efficient manner. But since that was not the case, the company has lost almost all of its cash flow, and it has been forced nearly into bankruptcy.
Could order management software have saved this company? I leave judgment in your hands.